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On 19th January of 2018, in Odessa there was meeting between Peter Hvidberg, Global Head of Travel & Hospitality Solutions, and Ukrainian hotels managers.

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On 19th January of 2018, in Odessa there was meeting between Peter Hvidberg, Global Head of Travel & Hospitality Solutions, and Ukrainian hotels managers.
During the meeting hoteliers discussed features of the hospitality industry market in Ukraine, learned more about the current world trends in tourism and hotel industry and about SGS services, which are created refers to needs of the industry.
In particular, the new service, the Hospitality Experience Program (HX) was presented. It is a comprehensive property audit solution that aims to maximize the guest experience within the hotel industry and reducing the operational risks that arise in the daily activities of each hotel.
HX comprises four modules, covering:

  • risk;
  • sustainability;
  • corporate social responsibility;
  • quality of service experience;

The HX modules can offer a guideline and benchmark for doing just that. It can also help to ensure regulatory conformity, identify potential cost savings, provide peace of mind to managers and guests and increase brand reputation.

For further information, please, contact:
Yuliia Lemesheva
Travel & Hospitality project manager
Certification & Business Enhancement Department
FE "SGS Ukraine"
Email

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.