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SGS presented its Hospitality Experience Program (HX) at the Ukraine International Travel and Tourism Exhibition, the country’s largest tourism event. The exhibition took place from March 28 to 30 and was attended by Ukrainian and foreign hoteliers from 24 countries around the world.

Cipriano Ferreiro Rachon, Global Project Manager of Travel and Hospitality Solutions at SGS in the Ukraine, gave a presentation on the trends and top non-conformities in the hospitality industry, which included HX and its benefits. The presentation highlighted SGS’s ability to develop solutions for different sectors and to meet different needs within the tourism industry.
Hospitality Experience Program (HX) is a comprehensive property audit solution which check the main operational hotel aspects. Audit results help to determine hotel level of conformity to the requirements of generally recognized international standards and local legislation, as well as to be able to carry out improvements in many areas, from food safety and infrastructure to relations with stakeholders and the level of customer service.

SGS has signed a partnership memorandum with the National Tourism Organization of Ukraine (NTOU). SGS will provide audits of hotels using a checklist designed by NTOU that includes European hotel requirements. The SGS report will be used to categorize each hotel. SGS will also work with NTOU to develop and implement certification schemes for other sectors of the tourism infrastructure, such as beaches, national parks, etc.
Visit the Hospitality Excellence Program to learn more.


SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.